Please read Carefully Before Ordering

1. Orders and Customization
• All vending machines are built to order based on the customer’s selected specifications.
• Once an order is placed and the downpayment is made, the order is considered final and cannot be cancelled or modified.
• Customization options (e.g., layout, branding, product configuration) must be finalized before production begins.


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2. Pricing and Payment


Prices are quoted in Philippine Pesos (₱) and are exclusive of VAT and delivery charges unless otherwise stated.
A 50% downpayment is required upon order confirmation to initiate processing and production.
A 30% payment is required once the unit(s) are ready for delivery and have been fully tested in our warehouse.

No delivery or dispatch shall be made until this 30% payment has been received in full.

The remaining 20% balance shall be payable upon client acceptance and signing of the delivery/acceptance form after successful installation and inspection.
This payment structure applies to all orders regardless of total amount or location (Metro Manila or provincial).
Orders with unsettled balances after 7 calendar days from readiness notification will incur a storage fee of ₱500 per day.
If unpaid after 30 days, the order may be cancelled and the downpayment forfeited.
We accept payments via bank transfer, deposit, GCash, or other approved payment channels.


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3. Lead Time and Delivery
• Standard production lead time is 40–60 business days from the date of downpayment confirmation.
• Delivery is free within Metro Manila. Deliveries outside Metro Manila will be subject to a delivery fee quoted by a third-party courier.
• Delivery schedules may vary due to location, weather, port delays, or holidays.
• Risk of loss transfers to the buyer upon delivery.


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4. Branding and Logo Requirement
• All machines must display the official CLIC Vendo logo on the front panel.
• The logo must not be removed, covered, or modified without prior written approval from CLIC Vendo.
• Clients are allowed to add their own branding or wrapping designs, provided that the proposed design is submitted for review and approved in writing by CLIC Vendo before production or installation.• Any unauthorized removal or alteration of the logo, or use of unapproved branding, may result in the voiding of support, warranty, or promotional agreements.


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5. Warranty and Support
• Machines come with a 1-year limited warranty on parts and service for manufacturing defects not caused by misuse, water damage, power surges, or accidents.
• Warranty is void if unauthorized repairs or modifications are made.
• Lifetime remote support is provided via phone, email, or chat.
• On-site support is available in Metro Manila and select areas. Other areas may incur a service fee.


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6. Returns and Refunds
• Due to the customized and built-to-order nature of our vending machines, we do not accept returns or offer refunds once production has started.
• If you choose not to proceed after confirming the order, your downpayment will be forfeited.


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7. Use of Equipment
• Buyers are responsible for the proper setup, use, and maintenance of the machine.
• Training materials and user guides will be provided upon delivery or installation.


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8. Limitation of Liability
• CLIC Vendo shall not be liable for any indirect, incidental, or consequential damages related to the use or inability to use the machine.
• Our total liability is limited to the amount paid for the vending machine.


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9. Privacy Policy
• We value your privacy. Customer information is used only to process orders and provide support.
• We do not sell or share your data with third parties without consent.


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10. Changes to Terms
• CLIC Vendo reserves the right to update or modify these Terms at any time without prior notice.
• Changes will be posted on this page and shall apply immediately upon posting.


If you have any questions, please contact us:
📧 Email: [email protected]
📱 Phone/Viber: 0918-687-3329
🌐 Website: www.clicvendo.com